Bay Hotels - Please Wait

Feefo, the global feedback engine, works independently of us to collect and publish genuine guest feedback. 

How Does It Work?

When you return home after having a break with us, Feefo will send you an email asking you to rate and review your holiday. 

The feedback form is very simple and should take you less than 5 minutes to complete. 

Once complete Feefo will publish your feedback for everyone to read. It will be displayed on the Feefo website as well as this website. 

We use this feedback to understand what we do right and to learn how we can improve. 

What makes Feefo reviews different from others is that feedback is only received from genuine guests – no one else is able to comment. As all feedback is published whether it is positive or negative, you can trust all the ratings and reviews.

Our scores for each hotel is shown below, if you would like to read each individual review for a specific hotel, just click on it below and when the pages loads click the "Reviews" tab.