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Guest Services

At Bay Hotels, we want to ensure that every single guest enjoys a comfortable, relaxing stay.To help us provide you with service that suits your needs, we’ve set up a dedicated Guest Services help desk.

Before your stay, please contact us if you or anyone in your party has mobility limitations, visual or hearing impairments, or any other health problems. Please also let us know if you’ll need any assistance or have any other special requirements.

Our friendly, helpful Guest Services help desk team will be happy to help with your requests wherever possible.

Call our Guest Services Help Desk on 01942 496 507

We can help you on:

Hotel access, accessibility of public areas, disabled friendly rooms, information on disabled car parking and availability of mobile aids. If you have already booked and have any questions, please call us and we’ll give you all the information you need to make sure that your break is stress free.


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