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About Us

  • About Us

Bay Hotels are about warmth, hospitality, live entertainment and all-round great value. Our hotels can be find in prime locations in some of Britain’s best-loved resorts, from the rugged beauty of Scotland, to traditional seaside resorts like Blackpool and Torquay and many more besides.

Our hotels are Hospitality Assured accredited, we’ve won the Award for Best Employment Practice from Excellence Through People, and we’re certified Investors in People. Many of our hotels have been awarded a TripAdvisor Certificate of Excellence. We have also been shortlisted for several prestigious industry awards.

Excellence Through People

Excellence Through People

Bay Hotels are proud to hold the prestigious Excellence through People award from the British Hospitality Association which recognises and encourages best employment practices on recruitment, training and development, recognition and rewards, benefits and employment policies.

The aims of an Excellence through People employer is to encourage the development of employees to full potential through training, development, communication and involvement.  This underlines Bay Hotels commitment to training and developing our staff to help towards the achievement of both personal and business goals.



TripAdvisor's Certificate of excellence is an award that is given to members of the hospitality business that are proven to be outstanding, and we have received praise and recognition in reviews from TripAdvisor travellers.

In order to qualify for the award businesses need to maintain an overall 4-star or above TripAdvisor rating. Receiving this prestigious award places us in the top-performing 10% of all businesses worldwide on TripAdvisor, so we're incredibly proud of our hotels that have obtained this recognition.

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