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Help Desk

Help Desk
At Bay Hotels, we want to ensure that every single guest enjoys a comfortable, relaxing stay. To help us provide you with service that suits your needs, we’ve set up a dedicated Special Help Desk.

Before your stay, please contact us if you or anyone in your party has mobility limitations, visual or hearing impairments, or any other health problems. Please also let us know if you’ll need any assistance or have any other special requirements. Our friendly, helpful Special Help Desk team will be happy to help with your requests wherever possible.

Help DeskCall our Special Help Desk on 01942 496 507

We can help you on:

Hotel access
Accessibility of public areas
Disabled friendly rooms
Information on disabled car parking
Availability of mobile aids

    If you have already booked and have any questions, please call us and we’ll give you all the information you need to make sure that your break is stress free.



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