On arrival I’m sorry to say I didn’t expect much but once booked in all was ok. Yes a bit of refurbishment is needed in some areas but my friends and I had a whale of a time. The dining room had a great choice of dishes and all were served promptly and were hot on nice hot plates. Evening entertainment was great too. The staff were all very polite from the housekeeping staff to the main desk and all in between. However we didn’t get our promised glass of mulled wine on arrival! Yes we would return!