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Bay Burlington Hotel, Eastbourne


Bay Burlington Hotel

Customer Rating: (17 Customer Reviews)

At a glance;

  • Grade II listed building with an elegantly styled interior.
  • Picturesque Sea Views.
  • Situated close to the famous Carpet Gardens and Pier.
  • Hastings, Bluebell Railway, Leeds Castle, Chartwell House and Brighton are among the many local attractions.
  • Other local attractions include Eastbourne Pier, Towner Art Gallery and many golf courses.

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Hotel information

Located at the base of the beautiful South Downs, Eastbourne has plenty to keep the most enthusiastic visitor busy and boasts abundant history, numerous scenic castles and lots of places of interest to see.

The Burlington is an impressive hotel, ideally situated on Eastbourne’s picturesque seafront. The hotel overlooks the spectacular Carpet Gardens and Victorian pier and is within comfortable walking distance of the town’s wide variety of shops, local theatres and the beach.

The Burlington has 159 bedrooms including a number recently refurbished, many with spectacular sea-views and the opportunity to upgrade to a Superior or Premier Room. Dine in our delightful restaurant or enjoy a drink in our well-appointed bar and coffee lounge. In the evening there is a varied programme of great entertainment to look forward to throughout the year.

The Burlington Hotel has limited car parking.

Great for

  • Walking
  • Food
  • Shopping

Bay Burlington Premier Room

Typical Premier Room at Bay Burlington Hotel

Our most luxurious room option, most of our Premier Rooms come with a four poster bed as well as a spacious refitted bathroom that accommodates both bath and a separate shower. These bedrooms will normally offer extras such as comfortable seating area, a 32 inch digital flat screen television, hair dryer as well as a hospitality tray.

  • En-suite with separate bath and shower
  • Luxurious four poster bed
  • 32 inch digital flat screen television
  • Large bedroom with comfortable seating
  • Hair dryer and shaving point

Bay Burlington Superior Room

Typical Superior Room at Bay Burlington Hotel

Our Superior Rooms are more spacious and tastefully refurbished, they offer luxurious beds, a 26 inch digital flat screen television. The spacious bathrooms have been refitted with shower over bath. These rooms also come with the facilities to make yourself a hot drink.

  • 26 inch digital flat screen television
  • En-suite bathrooms with shower over bath
  • Spacious rooms
  • Hair dryer and shaving point

Bay Burlington Standard Room

Typical Standard Room at Bay Burlington Hotel

Our Standard Rooms are charming and have everything you would expect. The rooms have digital televisions,  tea and coffee making facilities as well as an en-suite bathroom. 

  • En-suite and WC
  • Telephone
  • Digital television
  • Shaving point

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Hotel Accessibility

Here at Bay Hotels we want you to have the best short break possible. We are happy to provide advice to guests with special needs who wish to take breaks at our Hotels. In order to avoid disappointment and/or misunderstandings, please contact us on 01942 496 507 to discuss any needs that you may have.

Frequently Asked Questions

  • Do you have single rooms?
    Yes, in most of our hotels.

  • Do you take dogs and pets?
    We do not allow dogs and pets into our hotels, with the exception of guide dogs.

  • Do you have lifts in all hotels?
    We have lifts in most of our hotels.

  • What time is check in time?
    3pm in the afternoon.

  • What time is check out time?
    10am in the morning.

  • Do you have smoking rooms?
    We do not allow smoking in any parts of our hotels.


Eastbourne enjoys a glorious location sheltered by the South Downs and Beachy Head. With its air of quality and charm, it has a plentiful choice of holiday entertainment.

How to get there

By Car:

From The North: Take the A22. Follow the signs for the seafront and the hotel is adjacent to the Carpet Gardens by the pier.

From The North: Take the A27. Follow the signs for the seafront and the hotel is adjacent to the Carpet Gardens by the pier.

From The East: Take the A259. Follow the signs for the seafront and the hotel is adjacent to the Carpet Gardens by the pier.

By Train:

The main train station in Eastbourne is approximately one mile from the hotel. (National Rail Enquiries 08457 484950).

National Express:

National Express operate to and from the Railway Station which is approximately one mile from the hotel.

By Taxi:

These are located at the entrance to the station. Telephone 01323 720720.

Bay Burlington Hotel

Grand Parade


East Sussex

BN21 3YN

Res: 01323 722724

Tel: 01323 722724

Local Attractions

The following places, attractions and things to do are easily reached from Eastbourne:

  • Hastings
  • Lewes
  • Tunbridge Wells
  • Hever castle
  • Denbies Wine Estate
  • Brighton
  • Sheffield park Garden
  • Leeds Castle

Local Insight

Located at the base of the beautiful South Downs, Eastbourne has many attractions to offer

  • Eastbourne Pier
    Eastbourne Pier is one of the most popular attractions in the UK. The pier caters for all different age groups.  Take a stroll along the Victorian boardwalk and take a step back in time.  Take in the sights and sounds, and you’ll be amazed at what you find… There are plenty of places to recharge your batteries with the great views of Eastbourne.
    Visit their website

  • Leeds castle
    Combining a blend of heritage and history with 500 acres of beautiful parkland, Leeds Castle in Kent is the perfect backdrop to your day out. Bring the whole family to Leeds Castle with your Key to the Castle ticket and journey through 900 years of captivating history. Open all year round, there is something for everyone to enjoy. Tickets to Leeds Castle are valid for one year from the date of purchase, so you can visit the castle and grounds as many times as you like.
    Visit their website

  • Beachy Head
    Beachy Head is the most famous part of the Eastbourne Downland. Beachy Head rises 162 metres (530 feet) above the sea below and is the highest chalk sea cliff in Britain. The main reason for Beachy Head's popularity is the wonderful panoramic view which can be seen from the cliff top. If you look east you see the beaches and town of Eastbourne, the Pier and the Harbour, and then on to Pevensey Bay and Hastings and, on an exceptionally clear day, Dungeness in Kent, nearly 40 miles away.
    Visit their website

  • Bentley Motor Museum
    Something for everyone with one of the largest waterfowl collections including Swans, Geese, Ducks, Cranes and Flamingoes in a natural setting. The Motor Museum has over 100 exhibits including Veteran, Edwardian, Vintage and Classic cars and bikes. The Gardens are a reflection of the house with a series of rooms divided by yew hedges. There is a Woodland Trail, Indoor Trail, Adventure Playground, Picnic Area, Tearoom and Craft Workshops.

Great for

  • Walking
  • Food
  • Shopping

Local Events

Eastbourne has a packed diary of entertainment and events all year round. Witness the thrills of Airbourne, the world's largest FREE seafront air show or Eastbourne Extreme one of the UK's largest extreme sports festivals. For a more relaxed time book tickets for the AEGON International Tennis at Devonshire Park or stroll around our French and Italian markets.


Entertainment Programme

Our excellent resident Host
Mark Snow
Will entertain all week, presenting music for dancing, cabaret, quizzes and competitions

On Tuesday Evenings
Guest Artiste
Danny Posthill
Top Comedy Impressionist

On Wednesday Evenings
Guest Vocalist
Stephanie Kemp  

On Thursday Evenings
An evening of music and song with
Ray Campbell
On Friday Evenings
Entertainment with
Comedy and Magic
Simon Vertue
On Saturday Evenings
Billy Miller

The entertainment programme advertised is subject to change for reasons beyond our control without prior notice.

Geoff Shillam


rating is 5 stars

15 October 2013

Mixed bag

Excellent reception at booking in to a superior grade seafront room on 4th floor; well equipped room and new bathroom. Food excellent and outstanding waiter Bruno. Problems: Radiator inoperative could not regulate water for shower, BBC 1 & 2 cut out after a few seconds. Reception promised action. Portable oil filled radiator arrived, Water problem still there on Saturday mid-day but radiator hot. Maintenance advised that left tap on bath supplied water and right side. TV needed analogue for BBC.

Arthur Packer


rating is 5 stars

25 August 2013

5 Day Tour

My wife and i have just enjoyed a 5 day Shearings break to Eastbourne staying at the Burlington. The room was excellent well maintained and clean, the service and food in the restaurant was first class can really recommend this hotel Arthur Packer from Preston

Carol Ellison

Greater London

rating is 5 stars

19 July 2013

Great Value for Money

Great seven night holiday, lovely room with a sea view, comfortable beds, excellent housekeeping, much better than we experienced recently in a Yorkshire hotel (not Shearings). Hotel was clean and mostly freshly painted and updated and the food was plentiful and varied. However Shearings real secret is their staff that are all wonderful and have the knack of looking as if they all enjoy what they do whilst making sure your holiday is the best! Great value for money!

William Sloan

High Wycombe

rating is 4 stars

22 February 2013

Good Value, Excelent Staff

Just back from weekend break. The hotel is a very good 3 star and is continually being modernised. Praise to all the staff who really all do a great job and try to make your stay as pleasant as possible. Special mention to mark (entertainment) and the bar staff superheroes that really are all good sports. Need to work out better arrangements for car park.

Sandra Lamb

Stourbridge, West Midlands

rating is 3 stars

15 January 2013

Value for money

We were a party of ten friends who go away every year for a long weekend. Although this was farther than we would normally go it was well worth it. The hotel was warm and comfortable. Although we were a little apprehensive with the lifts, they seemed to be very dated and the small one very claustrophobic. The staff were all very friendly. A special mention must go to Mark the compare he was so entertaining, so was the entertainment each night. We all had a great weekend. Not having travelled with Shearings before would certainly do so again.

Edna Harris


rating is 3 stars

14 October 2012

Value for money

WE stayed in a bright cheerful hotel room but the bathroom was very small and cramped. However, the staff were all very friendly and helpful and Moses and his family in the restaurant were a delight! Beds comfortable and clean. WE must remember when reviewing this hotel that the price charged is minimal and even though the food was average it was a break that was good value and we had a pleasant stay. I would return quite happily.

David G


rating is 5 stars

3 September 2012

Good three star hotel

Just returned from a weekend at this hotel. The hotel is a good three star, food was great and rooms clean and tidy the hotel has a very good position on the sea front with everything nearby. For the price one paid it could not have been better. But the car park is a joke very time you want to get in or out you have to get someone from the hotel to unlock the chain. And more staff are needed in the lounge on Saturday night one person walking around, asking like a drink saw him only once.

Janet M


rating is 4 stars

22 August 2012

thanks everyone

I have mobility problems and food allergies and our last visit was so enjoyable we are heading back again in couple weeks! staff were helpful especially with regards my allergies, room was well maintained and clean chambermaids extremely helpful, dining room staff lovely and friendly and we enjoyed a good weekend next visit will be 3rd in under a year.



rating is 4 stars

20 August 2012

So much better

We stayed at this hotel last year and were disappointed with the standard of accommodation, but not the staff who were very good. Having booked for Glyndebourne again we were looking for a few days break to celebrate our anniversary. We tried the Burlington again after hearing about improvements. I would congratulate the staff on the new look hotel WELL DONE. When I told the hotel we would be arriving after 10pm they arranged for one of the largest salads I have seen to be waiting for us.

M Jones


rating is 4 stars

5 August 2012

We went self drive and found no problems with the car park.

Stayed at Burlington on 4 night break. Our room overlooked the sea and was spacious and airy. All very clean and the service of housekeeping staff and especially in the restaurant was excellent. The choice of food was good, but sometimes unimaginative. Not a lot of choice on breakfast buffet table. The hotel is well positioned and very convenient for all amenities. Redecoration was taking place but this did not interfere with our stay. The lifts are inadequate and the entertainment rather dated, but mainly we had a good stay with no real complaints. Would go there again most definitely.

Mr and Mrs Bradshaw


rating is 5 stars

14 May 2012

Excellent Staff

We stayed at the Burlington for 3 nights could not fault the staff. Rooms were clean, bright and tidy with a sea view. Food was well presented but could have been of better quality for an excellent hotel. Would recommend.

Cecilia Wallcroft


rating is 5 stars

30 September 2011

Very relaxing and enjoyable

We have been coming now every year at least once for five years and have booked to come twice a in April and august next year for a seven day break everyone is so friendly mark snow the entertainment compare puts his heart and soul in to making your evenings really great.

Mr & Mrs R Last


rating is 4 stars

28 June 2011

Enjoyed our stay

We enjoyed our stay, food was excellent and the staff were very pleasant and helpful. Our room (326) although clean, unfortunately overlooked the fish shop! Apparently the sea view rooms at the front of the hotel are up-graded rooms and come at a price, as we were only on a 4-day break we declined. However, on principle we object as rooms we feel, should be on a "first come" basis, without extra charge. The Hotel needs redecorating but on the whole is well presented .

Ron Freeman


rating is 3 stars

11 June 2011

Staff Excellent

First impressions of the hotel were not good. The car park was not surfaced properly the rear of the hotel is very shabby and in need of a coat of paint. Some of the public rooms are in very poor condition with badly chipped paint and patched carpet. The lifts are very small and inadequate. On the positive side the room was good and the staff and food were excellent. If the quality of the building could be brought up to that of the staff the hotel would merit a five star rating.

Pam Buckley


rating is 5 stars

29 January 2011

Absolutely No Complaints

The Burlington is the third Shearings Hotel my partner and I stayed at and in all cases there is nothing bad we can say about any of them. The standard of service is excellent, as is the choice and quality of the food. The accommodation was clean and very comfortable. We look forward to our next visit.

Joan Allen


rating is 5 stars

3 November 2010

Great Holiday!

My Mother and I thoroughly enjoyed our 4 night break. Our sea view was spacious and comfortable. The food was good and Mum's special diet was effortlessly cared for. The staff were without exception, welcoming and friendly, especially the kind and helpful manager! The entertainment was varied and of a professional quality. This was our first stay at the Burlington and we will most definitely be back!

Danny Johnson


rating is 3 stars

3 November 2010

Very Nice and Friendly Hotel

Had a very pleasant stay. All staff are pleasant and friendly. All food excellent and well presented. Great room (No 411) with a sea view. Very clean and bright. Excellent value for money, would recommend. Good size car park, holds approximately 55 cars, but get there early as it soon fills up.

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